Terms & Conditions

Postage & Handling

  • Small parcels - $7
  • Standard parcels - $12
  • Medium Parcels - $15
  • Large parcels - $20
  • Extra Large parcels - $30
  • P & H is calculated at shipping
  • Free Delivery on orders over $100
  • Subject to change

    Payment Policy

    • Payment for all orders is required prior to delivery
    • Payment via Paypal and Shopify payment portal
    • All major credit cards are accepted through secure payment processor
    • Prices are inclusive of GST.
    • Orders are supplied with a tax invoice. Invoices are emailed and generally not sent with goods. Please send us your email address and we will email you a copy.

    Shipping Policy

    • Shipping is to your fixed street address. Please make sure your address is correct before you pay.
    • If you have special delivery instructions, please notify us in advance.
    • Delivery times are dependent on destination and other factors.
    • Shipping is either via Startrack or Auspost. Generally, you will need to sign to receive your item.
    • Shipping to most PO BOXES is generally accepted. If we cannot we will ask for a fixed street address prior to delivery.
    • If stock is available, all items will be sent within 3 business days. Our aim is always send by next business day.
    • Pick up is not available

     

    Conditions of Sale and Returns Policy

    • 30 day exchange only, no refund.
    • Buyer pays return postage
    • Proof of purchase required
    • Item must not have been used and must be in original packaging
    • Warranty claims can be sent to us our direct to the manufacturer with a proof of purchase

     

    Notes

    torquewrenches.com.au is managed by Promark Creations (ABN 25 933 828 952)

    email - info@torquewrenches.com.au

    Ph - 0402784154

    Postal address - 6 Francesca Drive, Mernda, VIC, 3754